Datenschutz

Datenschutz

Privacy Policy

1. General information

This Privacy Policy explains how personal data is collected and processed when you visit this website or contact Swiss Language Exams.

Personal data means any information relating to an identified or identifiable person.

We process personal data in accordance with the Swiss Federal Act on Data Protection and, where applicable, other relevant data protection legislation, including the General Data Protection Regulation.

2. Data controller

The controller responsible for processing personal data on this website is:

Swiss Language Exams
Nadia El Hamouri
Weissensteinstrasse 118
3007 Bern
Switzerland


Email: info@swiss-language-exams.ch

Questions regarding the processing of your personal data may be sent to the contact details above.

3. Website hosting and server log files

This website is hosted by:

ALL-INKL.COM – Neue Medien Münnich
Hauptstrasse 68
02742 Friedersdorf
Germany

When you visit the website, the hosting provider automatically records technical information in server log files. This may include:

  • your IP address;
  • the date and time of access;
  • the page or file requested;
  • the referring website;
  • the browser and operating system used;
  • the amount of data transferred; and
  • information about successful or unsuccessful access.

These data are processed to display the website correctly, ensure its technical stability and security, and identify misuse or technical problems.

According to the hosting provider, standard server log files are generally deleted within seven days. They may be retained for longer where this is necessary to investigate security incidents or misuse.

The hosting provider processes data in Germany.

4. Contact form

When you use the contact form, we process the information you provide. Depending on the details you enter, this may include:

  • your name;
  • your email address;
  • your German level;
  • information about your exam goal; and
  • the content of your message.

We use these data to respond to your enquiry, assess how we may be able to help you and, where relevant, prepare or enter into a contractual relationship with you.

You are not required to use the contact form. However, without the information marked as necessary, we may not be able to respond to your enquiry.

The information is retained until the enquiry has been dealt with. It may be stored for longer if a contractual relationship develops or if statutory documentation and retention obligations apply.

5. Communication by email and telephone

When you contact us by email or telephone, we process the contact details and information you provide in order to respond to your enquiry and communicate with you.

Emails are currently processed using services provided by Google. Google operates servers around the world, which means that information may be processed outside Switzerland, including in the United States. Google states that it uses recognised safeguards for international data transfers, including the Swiss–US Data Privacy Framework where applicable.

Communication data are retained for as long as necessary to deal with the enquiry. They may be kept for longer where they relate to a current or potential contractual relationship or where legal retention obligations apply.

Please note that ordinary email communication cannot be guaranteed to be completely secure.

6. Cookies and tracking

This website may use cookies that are technically necessary for its operation, security or administration.

At present, this website does not use:

  • Google Analytics;
  • advertising or marketing cookies;
  • Meta Pixel or other advertising pixels;
  • behavioural profiling; or
  • affiliate tracking cookies.

Because no optional analytics or advertising cookies are currently used, the website does not presently request consent through a cookie banner.

If additional analytics, advertising or embedded third-party services are introduced in the future, this Privacy Policy and the website’s consent settings will be updated accordingly.

7. Google Site Kit and Search Console

Google Site Kit is used in the WordPress administration area to connect this website with Google Search Console.

Search Console provides aggregated information about how the website appears in Google Search, such as search queries, impressions, clicks and search positions. It does not place Google Analytics tracking on the website.

Site Kit is used only by the website administrator. Google Analytics is not currently active on the website.

8. Social media links

This website contains ordinary links to external profiles on platforms such as Instagram and Pinterest.

No social media content is loaded automatically through these links. Data are transmitted to the respective platform only when you click a link and visit that platform.

Once you leave this website, the privacy policies and data-processing practices of the relevant platform apply. We have no control over how those platforms process personal data.

9. Disclosure of personal data

Personal data may be disclosed to service providers where this is necessary to operate the website, communicate with you or provide requested services.

These recipients may include:

  • the website hosting provider;
  • email and communication providers;
  • technical service providers; and
  • professional advisers or public authorities where disclosure is legally required.

Service providers receive only the data necessary for the relevant purpose.

We do not sell personal data.

10. Processing outside Switzerland

Some service providers are based outside Switzerland or may process data in other countries.

Website hosting data are processed in Germany. Email data processed through Google may also be processed in other countries, including the United States.

Where required, appropriate safeguards are used for transfers to countries that do not provide an equivalent level of data protection.

11. Data retention

Personal data are retained only for as long as necessary for the purpose for which they were collected.

Longer retention may be required where data relate to contracts, invoices, accounting records, legal claims or statutory retention obligations.

Once personal data are no longer required, they are deleted or anonymised where reasonably possible.

12. Data security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

This website uses encrypted HTTPS communication. Nevertheless, no method of transmission or electronic storage can guarantee absolute security.

13. Your rights

Subject to applicable data protection law, you may have the right to:

  • request information about the personal data we process about you;
  • request the correction of inaccurate data;
  • request the deletion of personal data;
  • object to or request the restriction of certain processing;
  • withdraw consent with effect for the future; and
  • request the release or transfer of data where applicable.

To exercise your rights, please contact:

info@swiss-language-exams.ch

We may need to verify your identity before responding to a request.

You may also contact the Swiss Federal Data Protection and Information Commissioner if you believe that your personal data have been processed unlawfully.

14. External links

This website may contain links to websites operated by third parties. We are not responsible for the content, security or privacy practices of external websites.

Please review the privacy information provided by the respective website operator.

15. Changes to this Privacy Policy

This Privacy Policy may be updated if the website, the services used or the applicable legal requirements change.

The version published on this website is the current version.

Last updated: July 2026